This Privacy Notice explains how personal information submitted through the contact form on the Otium Travel in Italy website is collected, used, stored and protected in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
The data controller is:
Aliami S.r.l.
Trading as Otium Travel in Italy
Registered office:
Viale Messina 2, 80124 Napoli
Italy
Email:
info@otiumtravelinitaly.com
When you contact us using our website contact form, we may collect:
Please do not include sensitive personal information unless it is strictly necessary for your request and you have contacted us about an appropriate way to provide it.
We use the information submitted through the contact form to:
Submitting a contact request does not automatically subscribe you to a marketing newsletter.
The primary legal basis for processing your contact-form information is Article 6(1)(b) GDPR: taking steps at your request prior to entering into a contract, including responding to enquiries about our travel services.
Where applicable, limited processing necessary to ensure the security and proper operation of our communication systems may rely on our legitimate interests under Article 6(1)(f) GDPR, subject to the applicable balancing of interests.
Providing your personal information is voluntary. However, your name, email address and message are required to allow us to identify and respond to your enquiry.
If you do not provide this information, we may be unable to respond to your request. Your telephone number is optional.
Personal information is processed using electronic communication and information-management systems.
We adopt appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration and unlawful disclosure.
Access to personal information is limited to authorised personnel and, where necessary, service providers involved in managing our communications and enquiries.
Your personal information may be accessed by authorised staff and by external service providers that support the operation of our website, hosting, email systems and business communications, where necessary to process your enquiry.
Where required by law, these service providers operate under appropriate data-processing agreements.
Personal data may also be disclosed when required by applicable law or a competent authority.
The handling of your enquiry may involve third-party technology and communication providers.
Where personal data is transferred outside the European Economic Area, such transfers must take place in compliance with Chapter V of the GDPR, using an applicable adequacy decision or appropriate safeguards, where required.
Information about the specific safeguards applicable to any such transfer can be requested using the contact details provided in this notice.
Information submitted through the contact form is retained only for as long as reasonably necessary to manage your enquiry and related communications, in accordance with our applicable retention procedures.
Where an enquiry results in a contractual relationship, relevant information may be retained for longer periods where required by applicable law or necessary for the establishment, exercise or defence of legal claims.
Under the GDPR, subject to applicable conditions and exceptions, you have the right to:
To exercise your rights, please contact: info@otiumtravelinitaly.com .
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali), or another competent supervisory authority.
Further information is available at www.garanteprivacy.it .
No automated decision-making producing legal or similarly significant effects is carried out in connection with the submission of the contact form.
We may update this Privacy Notice to reflect changes in our processing activities or applicable legal requirements.
The updated version will be made available on this page.
Last updated: 9 October 2026